Senior marketing, done in the open.
The CMO Lab is a martech company. It builds marketing tools that show their work, so the people using them can see, defend and change what gets made. It publishes what it learns along the way.
The lab at a glance
- Definition
- A lab that builds marketing tools you can see inside.
- Belief
- AI commoditized the output. The value is in the process, and judgment is what the human brings inside it.
- Promise
- Work you can see, defend and change.
- For whom
- First, the in-house marketing department. Then the agencies, professional writers and leaders building a personal brand who share the same need.
- Character
- A practitioner, not a guru. A marketer who builds. Experiments in public, shows the work, admits what failed.
Why the name. CMO stands for the judgment: the senior layer a person brings to every decision in the process. Lab stands for the method: build, test on real work, show the work, publish.
What it is not. Not a consultancy, not a course, not another AI writing tool. The lab sells tools that came out of its own practice, and the publications show the practice is real.
The lab was never a concept.
It grew out of two frustrations from a career inside marketing departments, and the tools built to end them.
- The careerA computer engineer who spent five years at IBM, then twenty-six years in marketing at P&G, General Mills and Kellogg, almost all of it inside company marketing teams. A Duke MBA, and today a project manager on software delivery. The biggest wins came under constraint: no budget, hyperinflation, no infrastructure.
- The frustrationsIn strategy, an early decision turns out wrong, and reconciling everything downstream is so painful that teams let it go. In writing, copy comes back off-voice from agencies, interns and later AI, and gets rewritten by hand.
- The buildA strategy companion that asks the questions, keeps the notes and holds every decision consistent. Search Intelligence, which shows how AI assistants see and describe a brand. And nagareru: a writing platform built on a voice profile and a process with counterbalances, with its own editorial knowledge base and regional Spanish language guidance.
- The notebookEvery week the publication documented the build: what worked, what failed, what the data said.
- The openingTools built for one marketer's own work turned out to be products. The CMO Lab became a martech company, and nagareru opens to beta testers.
Seven rules every tool has to pass.
The first three come straight from the manifesto.
- Show the work.
Every decision, source, correction and version stays visible. Nothing is hidden from the person directing the work.
- Judgment stays human.
The process does the work nobody wants to do. The person directs it: open to feedback at any stage, with review stops set wherever they want them, from none to every stage.
- Change without breaking.
Revise an early decision and everything that depends on it gets reconciled, not abandoned.
- Strategy before output.
Nothing gets written until brand, audience and voice are defined. Writing comes downstream.
- Your knowledge is the source.
Your knowledge base, voice profile and brand kit sit at the center of the product. They belong to you.
- Used before it's sold.
Every tool ran on the founder's own work before anyone else could use it.
- Built for constraint.
Designed for lean teams, real budgets and many markets, including the nuances of regional Spanish.
One lab, its tools and its notebook.
nagareru
The first tool to leave the lab. It keeps its own name and look, and lives at nagareru.ai.
Search Intelligence
How AI assistants see and describe your brand. It will feed nagareru what to write next.
AI strategy skill
A facilitator that asks the questions and holds every decision consistent. It does not write the strategy for you.
The CMO Lab publications
The CMO Lab holds the thesis and the deeper work. The CMO Lab Newsletter comments on AI-in-marketing news, written and published on nagareru.
Luis Capobianco.
Computer engineer, five years at IBM, twenty-six years in marketing, almost all of them inside company marketing teams. Builds the tools, writes the notebook, answers the beta applications himself.